FAQ
1. What materials are used in Chromatic Safari products?
Our products are made with eco-friendly materials including organic cotton, recycled polyester, and low-impact dyes, ensuring both sustainability and comfort.
2. How long does shipping take?
Orders are processed within 1 day and typically arrive within 2-5 business days within the United States.
3. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange as part of our Happiness Guarantee.
4. Do you ship internationally?
Currently, we only ship within the United States.
5. How do your purchases support environmental conservation?
A portion of every sale is donated to initiatives fighting plastic pollution and protecting wildlife, helping to sustain a healthier planet.
6. Are your products safe for sensitive skin?
Yes, our products are made with natural and hypoallergenic materials, making them suitable for sensitive skin.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
8. How do I care for my products to ensure they last?
Care instructions vary by product, so please refer to the specific care label. Generally, we recommend gentle washing and avoiding high heat to preserve the quality of your items.
